1. Information We Collect

tavrixaelora collects information to provide effective financial fraud prevention services and educational resources. We gather data through various means when you interact with our platform and services.

• Name, email address, and contact details when you register for our learning programs
• Professional background information relevant to fraud prevention training
• Payment information for course enrollment and certification fees
• Communication records when you contact our support team

• Learning progress and course completion data
• Platform interaction patterns and feature usage
• Device information, IP addresses, and browser specifications
• Time spent on different sections of our educational materials

2. How We Use Your Information

Your information helps us deliver personalized learning experiences and maintain the security of our fraud prevention platform. We process data for legitimate business purposes aligned with Malaysian data protection requirements.

• Providing access to specialized fraud prevention training materials
• Tracking learning progress and issuing completion certificates
• Sending updates about new courses and educational resources
• Analyzing platform performance to improve user experience
• Complying with regulatory requirements for financial education providers
• Preventing unauthorized access and maintaining platform security

3. Data Sharing and Disclosure

tavrixaelora maintains strict controls over data sharing. We only disclose information when necessary for service delivery or legal compliance under Malaysian law.

We work with trusted third-party services for payment processing, email communications, and platform hosting. These providers operate under strict confidentiality agreements and access only the minimum data necessary.

We may disclose information when required by Malaysian courts, regulatory authorities, or law enforcement agencies. Such disclosures occur only when legally mandated and within the scope of valid requests.

In the event of a merger, acquisition, or asset sale, user data may be transferred as part of business assets. We would notify users of any such changes and ensure continued protection under this privacy policy.

4. Your Rights and Choices

Under Malaysian Personal Data Protection Act 2010 and our commitment to transparency, you have several rights regarding your personal information stored in our systems.

• Access: Request copies of your personal data and learn how we process it
• Correction: Update inaccurate or incomplete information in your profile
• Deletion: Request removal of your data, subject to legal retention requirements
• Portability: Receive your data in a structured, machine-readable format
• Objection: Opt out of certain data processing activities, particularly marketing communications
• Restriction: Limit how we process your information under specific circumstances

To exercise these rights, contact us using the information provided at the end of this policy. We respond to all requests within 21 days as required by Malaysian law.

5. Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures appropriate for a financial education platform handling sensitive learning data.

• End-to-end encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Automated backup systems with secure off-site storage

• Access controls limiting data access to authorized personnel only
• Regular staff training on data protection and privacy procedures
• Incident response procedures for potential security breaches
• Vendor management protocols ensuring third-party security compliance

6. Data Retention and Deletion

We retain your information only as long as necessary for providing services and meeting legal obligations. Our retention practices balance user privacy with operational needs.

• Account Information: Retained while your account remains active, plus 2 years after closure
• Course Records: Maintained for 7 years to support certification verification
• Communication Logs: Stored for 3 years for quality assurance and support purposes
• Payment Data: Kept for 6 years as required by Malaysian financial record-keeping laws

After retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods.

7. International Data Transfers

While tavrixaelora operates primarily within Malaysia, some of our service providers may process data in other jurisdictions. We ensure all international transfers meet Malaysian data protection standards.

When data leaves Malaysia, we implement additional safeguards including standard contractual clauses and adequacy assessments. You have the right to request information about specific international transfers affecting your data.

8. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform usage. You can control cookie settings through your browser preferences.

• Essential Cookies: Required for basic platform functionality and security
• Analytics Cookies: Help us understand how users interact with our educational content
• Preference Cookies: Remember your settings and customize your experience

We do not use cookies for advertising or tracking across other websites. All cookies expire according to their specific purposes and legal requirements.

9. Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email notifications and prominent platform announcements.

We encourage you to review this policy periodically. Continued use of our services after policy updates constitutes acceptance of the revised terms. Previous policy versions are available upon request.